Winning Customers Over the Phone

Do you sometimes wonder where your customers have gone? In a study by the International Customer Research Institute, individuals gave the following reasons for becoming “non-repeat” customers:
* 1 percent died (makes you wonder how they responded)
* 3 percent moved
* 5 percent said friendships
* 9 percent said competition
* 14 percent were dissatisfied with the product
* 68 [...]

How Do I Make Money Working From Home? Let Me Count the Ways . . . . .

Here in the USA, at least, it seems to be increasingly popular to find some way to earn a living from the comfort of your own home. People – especially moms – are looking for ways to stay home with their kids and yet contribute to the family income. They [...]

Top 10 Lessons for Small Business Success – As learned from my Twin 2 year olds

Small business success is very similar to learning to walk, talk and spell. The basics have to be understood before moving on to the next step. I am blessed to have twin 2 year old girls in my life and am amazed constantly how much I learn from them on [...]

Top Ten Ways to Design Each Part of your Book to Sell More

Whether you are an ebook author/publisher or a print book author/publisher, you can get your unique, helpful information out to your audience. You’ll help make other people’s lives better, become a household name, gain clients, sell more books and make much more money when you design each part of your book to attract more readers. [...]

It Takes Two – How to Cultivate Profitable Alliances

?Cross promoting with other businesses can give you a significant advantage over the competition, with many benefits and cost savings.? -Heidi Richards-
More and more competition in the marketplace is making it necessary for companies to find creative ways to connect with customers and prospects, to enhance brand identity and attract top-notch employees. In order to [...]

Tapping Into the Power of a Mastermind Group

You’ve probably heard the old expression, the whole is greater than the sum of its parts. This concept proves itself over and over with the exponential power of the Mastermind Group. The idea of a mastermind collective was formally coined in Napoleon Hill’s classic book, “Think and Grow Rich.” Hill wrote, “No two minds ever [...]

Do You Know The ?A Bit More? Principles Of Exceptional Customer Service? Part 1 of 3

It is 2006, an exciting time to be alive. Our economy in Alberta, Canada is booming. There are oodles of employment opportunities. Businesses are sprouting up on every corner.
Where are you involved in this rodeo of life?
Whoa your horses, Bucko! Whether you are in business, starting a business, or working for a business, some [...]

Outstanding Managers Know How To Delight Their Staff ? Do You?

The success of an organisation does not solely depend on management but on the work of its staff as well. An employee that enjoys his or her position and feels rewarded by their efforts will ultimately be the most successful in their careers and the most beneficial to the company.
There is nothing like being [...]

“WHO” should Be Selling In Your Sales Copy?

Who’s “voice” your sales letter is written in, is a very
important factor you MUST consider,
before you ever sit down and write ANYTHING.
And of course, your entire marketing “angle” is going to be
dependent on that voice as well.
Generally, you have 3 choices of “voices” you can use.
First, you can use the actual person who is “selling” [...]

Don’t Discount Offline Business Opportunities

So many people automatically think of Internet businesses first now days. Why? Because they’re relatively cheap and quick to set up. What many don’t seem to realize though, is that are still some golden opportunities in the offline world too. One such business can be started for less than $50, and can start earning you [...]

Every Blue Ocean Will Eventually Turn Red; Create An Unfair Advantage Instead

The vast red and blue oceans of the marketing world tsunamied into our awareness and vocabulary a few years ago, when two INSEAD professors, W.Chan Kim and Rene Mauborgne, claimed that competition can be rendered irrelevant.
Their book, Blue Ocean Strategy, heralded the news to marketing managers and CEOs all over the world: after years and [...]

Preparing for Tax Preparation

Being prepared for your tax appointment can really pay off in terms of maximizing deductions and minimizing tax as well as lowering fees charged by your preparer! Additionally, you should be able to walk away from your tax appointment with peace of mind that your returns are complete and accurate and maybe even with some [...]

Building Real Estate – New Home Construction Tips

Your next few months constructing your new home could prove to be a time consuming and daunting task. You must recognize that it is difficult, if not impossible to have everything go smoothly. When buying a home while it is under construction you must have some key notes available. First, the contract of purchase and [...]

Secrets of My Favorite Government Auction

I love bargains. And there?s no better place to find bargains than an auction. And there are no better auctions than government surplus auctions. My favorite government surplus auction takes place the 3rd week of September every year in the County Park. I won?t tell you which county park as this is my best-kept secret! [...]

What Business Are You In?

Back in the early-1990’s, after I had quit my job in higher education, I began my journey into the self-employment world by opening a business in which I made stenciled floorcloths and wallhangings and sold them at juried craft shows. The business wasn’t going so well, and I wasn’t really enjoying what I was [...]

Defining The Qualities of A Professional

In today’s business climate we are experiencing more interest in professionalism. The past five years provided many successes; however, most have been overshadowed by the non-ethical behavior of a few. Some people lost most of their retirement savings, and the US population is demanding a stronger US economy and a peaceful world.
We’ve seen quality job [...]

Business Entities ? What Are The Choices?

When you decide to start your own business, one of the most important decisions you will make is determining which business entity is right for your business. This decision will have a huge impact on how the business is operated, how taxes are paid, and your personal liability. Different types of entities have different advantages [...]

Get Out Of Debt With These Budget Building Secrets

Many people dread the task of building a budget because they view it as overwhelming and frustrating. But it will make the job easier if you look at it in another way; the only way to financial freedom. Do you feel as though there is no way to get out of the red and into [...]

Beating The Business Blues

Internet marketing is a wonderful business, but if you are like me, there are days when you get really down and just can’t seem to get going. This is compounded for some people with the Winter Blues. Sometimes sitting in your lonely corner of the bedroom or living room, it seems like you are the [...]

Magic Number Calculator ; A Diagnostic Approach to Sales Performance Improvement

The most overlooked Key Performance Indicator is the “Magic number,” which refers to how many new appointments a sales rep must generate each week in order to achieve their revenue goal.
In early 2000 I walked into a VP of Sales mission with a sales organization consisting of 120 reps spread out over 12 sales [...]

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